We offer Easy Returns and Exchanges on all items excluding accessories, subject to the following:
- Condition of Returned Items: Items must be returned in their original condition and packagingโunworn, unwashed, and with all tags attachedโto be eligible for a refund.
- Processing Time & Refunds: For all orders, refunds will be issued as store credit once the return pickup is completed.
- Reverse Shipment Fee: A reverse shipment fee of Rs. 99 will be deducted from refunds. Returns to Store Credit are eligible for a full refund, excluding shipping fees for COD orders.
- Reverse Pick-up: Our logistics partner will attempt pick-up 3 times. If unsuccessful, you will be responsible for shipping the item(s) back to our warehouse. Reverse pick-up is subject to service availability in your area.
- Liability Limitation: Our liability is limited to the invoice value of the product.
- Clearance Sale Items: Items purchased under the Clearance Sale are not eligible for return or refund.
- Non-Acceptance of Delivery: For a prepaid order that was not delivered after multiple attempts and returned back to us, we will process the refund in the form of a gift card which will be shared with you on your registered email ID and comes with a lifetime validity. You can check the gift card in your Inbox or spam folder.
For more details, please check our Return Policy.